Reuse: By purchasing this item you agree that you will handle this item in a sustainable manner. You agree to do so by reuse, recycling, discarding or otherwise in accordance with International, federal, state, and local laws and regulations. We are required to keep detailed records of materials that we recycle and resell on behalf of customers. We do so by archiving your payment information, shipment tracking information on items that we send to you, and individual serial numbers on items that we sell to you. This information is kept confidential and is used in Audits by the original owners of material we are contracted to dispose of.
Testing: All equipment listed with a warranty has been tested by technical department. If we are not able to test the item or if it has a defect, the item will be sold “AS IS”. Reasons for the “AS IS” auction will always be stated in the listing.
Fraud: eBay marketplace or online sales in general. We know all the tricks that people use to commit fraud. We are very proactive in protecting our business and we have safeguards in place to protect ourselves and minimize loss due to theft or deceit. All serial numbers are recorded to prevent bait and switch returns. If item is altered or serial number defaced the item will be returned to you at your expense.
Our Commitment to you: We will represent everything we sell honestly. In the rare occasion that a problem does arise, you can expect it to be handled not only quickly, but courteously and to your satisfaction. Bottom-line, we are an honest business; we are a nationwide company with a solid reputation. We employ people that take ownership in what they do and you can expect a high level of service no matter how much you spend.
Questions: Submit questions before bidding. The absolute best way to contact us is through the eBay Messaging System. We check our eBay inbox several times a day and respond to inquiries in the order they are received. We generally respond to emails within 12 to 24 hours, Hours of operation - Monday through Friday 08:00am – 05:00pm EST. Any correspondence sent after 3 p.m. on Friday through Sunday Night will be responded to by 5 p.m. on Monday in most cases.
Feedback: If you are unsatisfied with your purchase, please give us the opportunity to rectify the situation before posting negative feedback.